Refund policy
Refund Policy
We are excited to bring you quality merchandise. It is our goal that our products meet or exceed your expectations. If for any reason there is a need to return/exchange your product(s), please refer to the return/exchange information below.
We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an appropriate and satisfactory solution.
- All orders must be returned within 30 days of order delivery
- All items must be unworn with merchandise tags still attached
- Always include a copy of your invoice/receipt inside your return
Original or copy of sales receipt must accompany returns. This is required to identify the order to properly process the return.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
Customer is responsible for all shipping costs if seller is not at fault.
Your refund/exchange will be refunded/processed within 2 to 3 business days of returned/exchanged item(s) receipted by Yankee Toy Box.
Yankee Toy Box LLC
ATTN: Returns
7376 Whipple Ave NW
North Canton, Ohio 44720
603-206-5116
